Booking & cancellation policies

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Turner Holiday Park
Flinders Holiday Park

Turner Holiday Park

Chalet booking and cancellation policies

Deposit / Payment PolicyCancellation Policy
Low-Mid Season:

Includes:

May-August September to
15 December 		First Night deposit per chalet is required at the time of booking.

Full payment due 7 days before arrival.		Free Cancellation if more than 7 days notice given

First Night Deposit is non refundable if less than 7 days notice is given

No Show: Full payment/No Refund
High Season:

From: 15 December to 30 April

All Long Weekends		First Night non-refundable/non transferable deposit is required at time of booking

Full payment 30 days prior to arrival.		Cancellation with more than 30 days’ notice given: Full refund less first night non-refundable deposit.

If the booking is cancelled, the deposit is not transferable to another booking or future bookings.

Cancellation within 30 days of arrival – no refund. (If the chalet is able to be re-booked, the portion re-booked will be refunded, less the non-refundable deposit.)

No show – Full payment / No refund.
Additional Information

  • Management reserves the right to change chalet allocation if necessary.

  • A booking cannot be confirmed until a deposit is received and receipted

  • All long weekends and peak season: minimum 3 nights.

  • Easter: minimum 4 nights.

  • Rest of Year Min 2 Night Stay

  • Check in: from 12pm onwards.

  • Check out: by 10am latest.

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Site booking and cancellation policies

Deposit / Payment PolicyCancellation Policy
Low Season:

Includes: June, July & August		First night deposit per site is required at the time of booking.

Balance due on arrival.		Free cancellation.

No show: Full payment / No refund.
Mid Season:

Includes: September to 15 December & May		$50 deposit per site is required at the time of booking.

Full payment 7 days before arrival.		Cancellation fee within 7 days of arrival $50.

No show: Full payment / No refund.
High Season:

From: 15 December to 30 April		$100 non-refundable/non transferable deposit per site is required at the time of booking.

Full payment 30 days prior to arrival.		Cancellation with more than 30 days’ notice given: Full refund less $100 non-refundable deposit.

If the booking is cancelled, the deposit is not transferable to another booking or future bookings.

Cancellation within 30 days of arrival: No refund. (If the site is able to be re-booked, the portion re-booked will be refunded, less the non-refundable deposit.)

No show: Full payment / No refund.
Additional Information

  • Management reserves the right to change site allocation if necessary.

  • A booking cannot be confirmed until a deposit is received and receipted.

  • All long weekends and peak season: minimum 3 nights.

  • Easter: minimum 4 nights.

  • Check in: from 12pm onwards.

  • Check out: by 10am latest.

Peak season rebooking policy

  • Checked In Guests can rebook same site/chalet for same dates for following year. [4 x Night Min]
  • Deposit required Prior to Departure – $100 per site, 1st night per chalet [NOT REFUNDABLE/NOT TRANSFERABLE]
  • Balance Due 30 Days Prior to Arrival. Reminder email sent prior to payment due date. [Guest responsibility to ensure balance is paid to avoid cancellation]
  • Changes to Bookings: Requests will be considered but not guaranteed up to 30 days prior to arrival.
  • Cancellations: Deposit forfeited/Not transferable to future bookings.  
  • ID required at time of check in

* Easter/April School Holiday/Long weekend bookings receive priority and are subject to yearly date changes

Flinders Bay Holiday Park

Site booking and cancellation policies

Deposit / Payment PolicyCancellation Policy
Mid Season:

Includes:
May, September to 15 December		$50 deposit per site is required at the time of booking.

Full payment due 7 days before arrival.		Free cancellation if more than 7 days’ notice is given.

$50 deposit is non-refundable if less than 7 days’ notice is given.

No show: Full payment / No refund.
High Season:

Includes:
15 December to 30 April
Plus all long weekends		$100 non-refundable deposit per site is required at the time of booking.

Full payment 30 days prior to arrival.		Cancellation with more than 30 days’ notice given: Full refund less $100 non-refundable deposit.

If the booking is cancelled, the deposit is not transferable to another booking or future bookings.

Cancellation within 30 days of arrival: No refund. (If the site is able to be re-booked, the portion re-booked will be refunded, less the non-refundable deposit.)

No show: Full payment / No refund.
Additional Information

  • Management reserves the right to change site allocation if necessary.

  • A booking cannot be confirmed until a deposit is received and receipted.

  • All long weekends and peak season: minimum 3 nights.

  • Easter: minimum 4 nights.

  • Check in: from 12pm onwards.

  • Check out: by 10am latest.

Peak season rebooking policy

  • Checked In Guests can rebook same site for same dates for following year. [4 x Night Min]
  • Deposit required Prior to Departure – $100 per site [NOT REFUNDABLE/NOT TRANSFERABLE]
  • Balance Due 30 Days Prior to Arrival. Reminder email sent prior to payment due date. [Guest responsibility to ensure balance is paid to avoid cancellation]
  • Changes to Bookings: Requests will be considered but not guaranteed up to 30 days prior to arrival.
  • Cancellations: Deposit forfeited/Not transferable to future bookings.  
  • ID required at time of check in

* Easter/April School Holiday/Long weekend bookings receive priority and are subject to yearly date changes

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